Patient Experience
Rochelle Community Hospital
| Measure | Last Updated |
|---|---|
| HCAHPS | 2024 Q3 |
| Hospital Consumer Assessment of Healthcare Providers and Systems |
| Rochelle Community Hospital | 2024 Q3 | Trend | 2024 Q2 | 2024 Q1 | 2023 Q4 | |||
|---|---|---|---|---|---|---|---|---|
| Number of Completed Surveys | 68 | Trending Up | 66 | 57 | 59 | |||
| Survey Response Rate | 30% | Trending Up | 27% | 23% | 25% | |||
| HCAHPS Composites | Top Box % | State Avg. | National Avg. | |||||
| Composite 1 (Q1 to Q3) | Communication with Nurses |
84%
N/A
|
Trending Up |
77%
N/A
|
79%
N/A
|
81%
6
|
85% | 84% |
| Composite 2 (Q5 to Q7) | Communication with Doctors |
81%
N/A
|
Trending Up |
79%
N/A
|
81%
N/A
|
81%
6
|
84% | 84% |
| Composite 3 (Q4 & Q11) | Responsiveness of Hospital Staff |
82%
N/A
|
Trending Up |
77%
N/A
|
75%
N/A
|
77%
6
|
73% | 75% |
| Composite 5 (Q13 & Q14) | Communication about Medicines |
64%
N/A
|
Trending Up |
56%
N/A
|
60%
N/A
|
58%
6
|
67% | 66% |
| Hospital Environment Items | Top Box % | State Avg. | National Avg. | |||||
| Q8 | Cleanliness of Hospital |
85%
N/A
|
Trending Up |
80%
N/A
|
89%
N/A
|
77%
6
|
81% | 80% |
| Q9 | Quietness of Hospital |
68%
N/A
|
Trending Up |
64%
N/A
|
53%
N/A
|
63%
6
|
67% | 66% |
| Discharge Information Composite | Top Box % | State Avg. | National Avg. | |||||
| Composite 6 (Q16 & Q17) | Discharge Information |
87%
N/A
|
No Change |
87%
N/A
|
12%
|
86%
6
|
90% | 89% |
| Care Transition Composite | Top Box % | State Avg. | National Avg. | |||||
| Composite 7 (Q19 & Q20) | Care Transition |
54%
N/A
|
Trending Up |
52%
N/A
|
36%
|
53%
6
|
57% | 56% |
| HCAHPS Global Items | Top Box % | State Avg. | National Avg. | |||||
| Q18 | Overall Rating of Hospital |
81%
N/A
|
Trending Up |
72%
N/A
|
77%
N/A
|
76%
6
|
80% | 78% |
| Q19 | Willingness to Recommend Hospital |
81%
N/A
|
Trending Up |
74%
N/A
|
79%
N/A
|
75%
6
|
76% | 75% |