Patient Experience
Midwest Medical Center
| Measure | Last Updated |
|---|---|
| HCAHPS | 2024 Q3 |
| Hospital Consumer Assessment of Healthcare Providers and Systems |
| Midwest Medical Center | 2024 Q3 | Trend | 2024 Q2 | 2024 Q1 | 2023 Q4 | |||
|---|---|---|---|---|---|---|---|---|
| Number of Completed Surveys | 129 | Trending Up | 124 | 121 | 110 | |||
| Survey Response Rate | 43% | Trending Up | 42% | 43% | 43% | |||
| HCAHPS Composites | Top Box % | State Avg. | National Avg. | |||||
| Composite 1 (Q1 to Q3) | Communication with Nurses |
93%
|
Trending Up |
92%
|
95%
|
93%
|
85% | 84% |
| Composite 2 (Q5 to Q7) | Communication with Doctors |
93%
|
No Change |
93%
|
95%
|
96%
|
84% | 84% |
| Composite 3 (Q4 & Q11) | Responsiveness of Hospital Staff |
88%
|
Trending Down |
89%
|
90%
|
88%
|
73% | 75% |
| Composite 5 (Q13 & Q14) | Communication about Medicines |
79%
|
Trending Down |
81%
|
82%
|
83%
|
67% | 66% |
| Hospital Environment Items | Top Box % | State Avg. | National Avg. | |||||
| Q8 | Cleanliness of Hospital |
94%
|
Trending Down |
95%
|
93%
|
95%
|
81% | 80% |
| Q9 | Quietness of Hospital |
82%
|
No Change |
82%
|
73%
|
83%
|
67% | 66% |
| Discharge Information Composite | Top Box % | State Avg. | National Avg. | |||||
| Composite 6 (Q16 & Q17) | Discharge Information |
94%
|
No Change |
94%
|
0%
|
92%
|
90% | 89% |
| Care Transition Composite | Top Box % | State Avg. | National Avg. | |||||
| Composite 7 (Q19 & Q20) | Care Transition |
71%
|
Trending Down |
72%
|
18%
|
74%
|
57% | 56% |
| HCAHPS Global Items | Top Box % | State Avg. | National Avg. | |||||
| Q18 | Overall Rating of Hospital |
95%
|
No Change |
95%
|
96%
|
97%
|
80% | 78% |
| Q19 | Willingness to Recommend Hospital |
96%
|
Trending Up |
95%
|
95%
|
92%
|
76% | 75% |